Welcome to the small print! We've done our absolute best not to make this bit too long and boring (and it is certainly much shorter than a Shakespeare play!). However, there is some important stuff in here, so please stay tuned.
We can change these Terms at any time. You should check this page regularly, to make sure you know what our up-to-date Terms are. If at any time you disagree with our Terms then you must stop using the Site. If you carry on using the Site, then you are confirming you accept the new Terms.
Provenance maintains other policies, guidelines, and requirements posted on the Site from time to time. By using the Site, you agree to abide by these, and your use of the Site is subject to all of these policies, guidelines, and other requirements which are incorporated into these Terms.
If you do not follow the rules set out in these Terms, then your right to use the Site will cease immediately.
If you are using the Site on behalf of a business, then you must have the authority to bind your business to these Terms. By continuing to use this Site, you warrant that you have the authority to do this.
It is your responsibility to make sure that your use of the Site complies with all laws, rules and regulations that apply to you.
No reliance on information
What's great about our Site is that suppliers can upload information directly to the Site. It is possible for people to make mistakes, for example, product or pricing information could be incorrectly typed in by a supplier. We strongly encourage everyone uploading information to double check that the information they are sharing is accurate, but we will not be held responsible if they get it wrong. We do not check whether information uploaded to the Site by our users is correct. It would be a logistical nightmare for us if we did that. We make no representations, warranties or guarantees, whether express or implied, or that the content on the Site is accurate, complete or up-to-date. We strongly recommend you verify any information before you rely on it.
We know how important the colour of a product can be. The way that colours of products are displayed may depend on your monitor. We can't really control this, but we think it is worth reminding you.
Linking to the site
We would love you to tell people about Provenance and about the Site. You are welcome to link to the pages on the Site, but you must only do so in a way which is fair and legal and you must not damage or take advantage of our reputation. You must not link to the Site in a way that suggests any form of association, approval or endorsement on our part where this does not actually exist. We can withdraw our permission to link to the Site at any time, without giving you notice.
When posting images that we host on the Site to outside websites you must include a link back to the Site and the page on which that image or content appears.
The Site may link to third party websites and/or services, for example, Twitter, Facebook, Pinterest blogging sites, emailing content. When you use these third party websites/services, you are no longer dealing with Provenance, but with that third party. We cannot control the content of those sites and will not be responsible for them.
We love to hear new and exciting ideas, so if you would like to use our content in a way other than that set out above, please get in touch via our contact form.
Your personal information
Should you choose to use the “community features” of the Site, such as commenting and social networking, please be aware that any personal information you have uploaded to the Site (for example, your name, phone number, address and/or email address) will be shown to other users of Provenance if you choose to share such information. Therefore, you must not post such information unless you intend it to be available to the public.
First things first: You must not access or use the Provenance website for any illegal or unauthorised purpose. You shall remain solely responsible for your conduct on the Site, including any content you upload and any comments you make.
We want users of the Site to co-exist harmoniously. Any kind of harassment connected to use of the Site (including via e-mail and chat) is strictly forbidden. We will not tolerate any obscene or abusive language or material. We are not able to monitor the conduct of its users, but if we become aware that our Site is being used in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent, then your right to use the Site will cease immediately.
By uploading content to the Site, you agree to allow other Provenance users to view the content and you agree to allow Provenance to display the content on the Site, and store, modify, reformat, distribute and otherwise use the content for as long as you are a Provenance user.
Availability of the Site
Provenance will use reasonable efforts to ensure that the Site is available to you when you want to use it. However, we do not guarantee that the Site, or any of its content, will always be available or uninterrupted. We may suspend, withdraw, discontinue or change some or all of the Site at any time and without giving you any notice. We will not be liable to you for this.
We reserve the right to refuse service to anyone for any reason at any time.
Cancellation and termination
After cancellation or termination of your account for any reason, you will no longer have access to your account and all information and content in your account or that you have stored on the Provenance service may be, but is not required to be, deleted by Provenance. Provenance will have no liability for information or content that is deleted due to the cancellation or termination of your account for any reason.
Additional terms applicable only to Clients
If you are a Client of the Provenance service, the following terms also apply to you.
Subscriptions to the Provenance service may be made available in free or paid versions and/or in different service levels. Not all of the features and functionality of the Provenance service may be available in each version or service level. The features and functionality of each version or service level may be changed from time to time at Provenance's discretion without notice, and all prices listed on the Site are subject to change.
In order to subscribe to the Provenance service, you may be required to provide Provenance with billing and account information (“Billing Information”) for a credit card, payment card or another payment system for which you are authorized to approve charges (each, a “Payment Source”) to allow Provenance to collect payment from you for your use of the Provenance service. You must provide Provenance with true, accurate, current and complete Billing Information and maintain and promptly update your Billing Information to keep it true, accurate, current and complete.
Unless other payment arrangements have been made in advance and confirmed by Provenance, you authorize Provenance to automatically and immediately bill your Payment Source when charges for your use of the paid version of the Provenance service are due, without any further action on your part or other prior notice on the part of Provenance. You assume full responsibility for such charges, even if such charges are declined or not paid by your Payment Source.
If you register to use a paid version of the Provenance service on a free-trial basis and you do not cancel the trial before the expiration of the trial period, then, upon the expiration of the trial period, your account will be automatically converted to a paid account and, unless other payment arrangements have been made in advance and confirmed by Provenance, your Payment Source will be billed for that paid Provenance service.
If your Payment Source is invalid, if charges billed to your Payment Source are declined or not paid or if you fail to pay charges for a paid version of the Provenance service when due, your account may be downgraded, suspended or cancelled, at Provenance’s discretion. If your account is suspended, Provenance may, but is not obligated to, maintain your account and/or related content and information, in order to allow you pay the past-due charges and restore your account. If the charges are not paid, your account may be cancelled.
Unless stated to the contrary, all charges for paid versions of the Provenance service are non-refundable, even if your use of the paid version of the Provenance service is cancelled before the end of your current billing period.
In addition to any other remedies available to Provenance, you will pay a late fee of one percent (1%) per month (or the maximum amount permitted by applicable law, whichever is less) for any late payments hereunder.
You are solely responsible for any and all taxes, levies, charges and fees incurred or that may be payable to any taxing authority in connection with the transactions hereunder, other than any income tax incurred by Provenance. All fees stated for use of the Provenance service are net of any applicable taxes.
You may not assign your subscription to the Provenance service, and such any assignment by you will be null and void; provided, however, that you may assign your subscription to the Provenance service to its successor in interest in connection with the sale of your business as a going concern or in connection with the sale of all, or substantially all, of your assets.
We own all intellectual property rights in the Site. Anything that we contribute to or publish on the Site is owned by us and protected by copyright laws and treaties around the world.
By uploading content to the Site, you confirm that you have the right to do so. You must not upload any content that would infringe another person's intellectual property rights, including copyright, trademark, privacy or other personal rights. If we become aware that you have uploaded content that infringes another person's intellectual property rights, we will remove the content and your right to use the Site will cease immediately.
By uploading content to the Site, you grant Provenance and the users of the Site, a non-exclusive, royalty-free, non-assignable licence to use any of the content you upload. The scope of this licence is not unlimited. Users of the Site can only use the uploaded content via this licence to the extent that use is consistent with the reason for which it was uploaded. If you are in doubt about whether you are permitted to use content from the Site, you must ask Provenance or the user who uploaded the content to the Site prior to making use of it.
If you reproduce, sell, modify or otherwise use any content posted by another Provenance user to other sites without including a link back to the page on the Provenance from which you took the content, you will be infringing upon the intellectual property rights of the user who originally uploaded that content.
We really hope that you will be able to use the Site without encountering a virus, but we cannot guarantee that this is the case. It is up to you to make sure you have anti-virus software to protect you when using our Site.
We will not be liable to you for any loss or damage caused by a virus. When we say “virus”, we are referring to a very long list of things (much too long to list here!). To give you an idea, a virus includes things like trojans, worms, logic bombs, distributed denial-of-service attacks, or other technologically harmful material; basically anything that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to it.
You must not misuse the Site by introducing a virus or by trying to gain unauthorised access to the Site, the server on which our Site is stored or any server, computer or database connected to the Site. If you do, you may commit a criminal offence. We take things like this very seriously and we may report you to the relevant law enforcement authorities. We tell them who you are, and will co-operate with them in any action they take against you.
Limitation of liability
We cannot exclude our liability for death or personal injury that arises as a result of our negligence, our fraud or our fraudulent misrepresentation, so we won't try to do so! To the extent permitted by law, we exclude all conditions, warranties, representations and other terms which may apply to the Site, or any consent on it whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, the Site; or
- use of, or reliance on, any content displayed on Site.
We will not be liable for:
- loss of profits, sales, business or revenue;
- interruption of business;
- loss of anticipated savings;
- loss of goodwill, reputation or business opportunity; or
- any indirect or consequential loss or damage.
These Terms are governed by English law. The courts of England and Wales will have exclusive jurisdiction.
To contact us, please submit our contact form.